Front Desk Agent

Soufrière, Saint Lucia · Full-time · Experienced · Posted 2 hours ago · Languages: English

Welcome our guests at Green Fig Resort & Spa, a 30-room resort in Soufrière.

Green Fig Resort & Spa is a 30-room resort in Soufrière, Saint Lucia, with a spa and its own restaurant, Saltfish Restaurant & Bar. We're looking for a warm, organised Front Desk Agent to be the first person our guests meet.

What you'll do

  • Check guests in and out, and take payments
  • Take reservations and answer questions by phone, email and WhatsApp
  • Help guests book the spa, dinner at Saltfish, tours and transport
  • Keep reservations and guest details up to date in our booking system
  • Pass guest requests to housekeeping and maintenance, and follow up

What they're looking for

  • Front desk or guest service experience in a hotel or resort
  • Good spoken and written English
  • Comfortable with computers and with cash and card payments
  • Able to work shifts, including weekends and public holidays

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